Overview
Office management includes confidential work related to the provision of office management services directly to unclassified executive secretaries, unclassified executive directors, other agency heads, or division administrators. Office management positions conduct special studies and develop reports based on the results, and provide input to management on the development of policies and procedures. Office management may also provide paralegal support, and may draft correspondence for management, schedule appointments, etc.
Use of the office technology, including :
- operating personal computers;
- using word processing, spreadsheet, payroll, and desktop publishing software;
- utilizing the Internet;
- office networking system,
Office Managers
An office manager is an employee charged with the general administrative responsibilities of any given office of a corporation. In small and medium sized companies the task is often given to the corporation's accountant. In large companies there will often be several offices in several geographical areas, and each one will have an office manager.
Main functions
Positions allocated to usual classification perform a combination of the following office management functions:
- budget development and implementation,
- purchasing,
- human resources,
- fiscal,
- accounting,
- printing,
- records management,
- forms management,
- payroll,
- facilities management,
- space management,
- health and safety,
- risk management,
- grants administration,
- affirmative action and equal employment opportunity,
- information technology, and telecommunications.
- Monitoring the management of health and safety in the company office.
- Assisting senior managers in identifying health and safety needs in their departments.
- Responsibility for the day to day running of the office.
- Liaising with senior managers to ensure that staff in the division have appropriate information technology equipment.
- Managing a range of budgets including accommodation, health & safety for company.
- Plan, consult and manage office moves for the division and other units within the department.
Books
Major office management textbooks include:
- Geoffrey S. Childs, Edwin J. Clapp, and Bernard Lichtenberg., Office Management. (New York: Alexander Hamilton Institute, 1919),
- Lee Galloway, Factory and office administration (New York,: Alexander Hamilton institute, 1918),
- Lee Galloway, Office Management: Its Principles and Practice (New York: 1919),
- William Henry Leffingwell, Office Management - Principles and Practice (London: A. W. Shaw Company, 1925),
- William Henry Leffingwell, A Textbook of Office Management (New York: McGraw-Hill Book Company Inc, 1932),
- William Henry Leffingwell and Edwin Marshall Robinson, Textbook of Office Management (New York: McGraw-Hill, 1943),
- Harry L. Wylie, Merle P. Gamber, and Robert P. Brecht, Practical Office Management (New York: Prentice Hall, 1937).
- Marilyn Manning, Patricia Haddock, Office Management. Thomson Crisp Learning. 2001 ISBN 1-56052-604-1
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